Your First 30 Days - Store Manager

new store manager training program as a new store manager (sm), your regional manager — with support from the people & culture (p\&c) team — will guide you through a structured onboarding covering store ownership, team leadership, vendor recruitment, and performance you'll be given a training plan during onboarding that you can refer back to at any time continuous training & weekly check ins you'll meet weekly with your regional manager to review sales, recruitment forecasts, and continuous improvement ideas this is your space for ongoing support, guidance, and training on any topic you need don't be afraid to ask for help! — that's what we are here for ensure you are confident and comfortable with the following regularly check in on these topics, or ask for help if you need it team leadership — recruiting, hiring, training, coaching, and inspiring your team, and supporting performance and reviews scheduling & budget — building schedules in wheniwork that keep the store fully staffed while staying within budget vendor recruitment & occupancy — recruiting and onboarding artisans to maintain 97%+ occupancy, and acting as their first point of contact vendor move in & data — supporting move ins and keeping accurate records in google sheets & paperform kpis & metrics — understanding your store's kpis and targets, and sharing them back with the team sales & pos — driving sales through great engagement and processing transactions quickly and accurately culture — championing a welcoming, transparent, and creative space for artisans and customers policies & communication — knowing and enforcing makers policies, and using email, slack, and your weekly regional manager check ins effectively