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Your Role as a Manager
Day to Day Duties
1-3-1 Problem Solving
Store Appearance Standards
Sales Target Incentive Program
Staff Benefits & Discounts
[FLOAT] Store Credit Card Policy
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Assistant Store Manager
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Store Manager
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Operations
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[RAMP] Store Budget & Credit Card Policy
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Store Supplies
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Maintenance Request Form
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Security Towers (INEO)
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Wholesale Products (TNW): Squish Candies & Candied Salmon
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Store Standards
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Vendor Relations - Manager Guide
Manager Guide Introduction
Foundations
Recruitment & Selection
Vendor Processes
Vendor Relations & Retention
Vendor Policies, Rates & Forms
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MakersPOS 2.0 & Stripe (Coming Soon!)
Stripe Dashboard
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Rippling (HRIS)
What is Rippling
Disciplinary Action Procedure
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Hiring & Onboarding
Hiring Process — End to End
Interview Questions
Job Offer Email (Sales Associates)
Onboarding a New Hire
Succession Planning
Handling Resignations & Terminations
Team Incentive Policy
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Training Resources
Sales Associate Training Guide
Assistant Store Manager Training Guide
Store Manager Training Guide
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Marketing
Store Marketing & Branded Material Access Policy
Responding to Negative Google Reviews
Store Instagram Guidelines & Policies
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Security & Safety
Loss Prevention Guidebook
Product Care & Breakage Policy
Security Tower & Tags
Security Cameras — During Business Hours
Employee-Caused Damages & Losses
Standing Together: Responding to Hate in the Workplace
Employee Privacy Policy - Surveillance Cameras
Emergency Scenarios
Workplace Harassment Prevention Policy
Workplace Violence Prevention Policy
Workplace Incident Reports
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Forms & Quick Links
Retail Operations Forms
Vendor & Recruitment Forms
Careers & Applications
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